Help Center
Last updated October 28, 2020
Frequently Asked Questions
What do I get with the Highlights free trial?
You get a free, unlimited 14-day trial of our Pro or Agency plan. You can try Highlights risk-free, no credit card required, and take advantage of our great support. You can choose to upgrade to our Pro or Agency plans at any time.
Do I have to provide payment information up front?
No! We don’t ask for your credit card information when you sign up for Highlights. You start out with a free 14-day trial of our Pro or Agency plan. You can choose to upgrade at any time.
What payment options are available?
We accept all major credit cards. We use Stripe, a PCI level 1 service provider, to process all credit card transactions.
How secure is Highlights?
Data privacy is a big deal to us. We will never share, sell or make available any data.
When you integrate a service provider like HubSpot or Google Analytics with Highlights, we ask for read-only access to the data. This prevents Highlights from altering any of your marketing data.
All your connections with our servers are secured, your account is secured by a password encrypted using PBKDF2 algorithm, and all the third-party provider tokens are also encrypted. You can read our full Terms of Service and Privacy Policy, or contact us at [email protected] if you have any question about data and privacy at Highlights.
Is Highlights GDPR Compliant?
Yes. Our service is GDPR compliant. Our servers are hosted in Europe. Highlights only uses anonymized aggregate data to calculate performances. We don’t unnecessarily gather or process data, and we don’t gather or use data without explicit consent.
You can read about GDPR compliance in our GDPR Policy.
Do you plan to support Drip / ConvertKit / ActiveCampaign / Other?
Highlights currently integrates with Google Analytics, MailChimp and HubSpot. We have plans to integrate with Sharpspring, ActiveCampaign, Constant Contact, ConvertKit, Drip, Infusionsoft, Intercom, Marketo and more based on customer demand.
Interested in using Highlights with a different email marketing platform? Contact us at [email protected] and let us know which platform we should be supporting next.
Can I cancel my premium subscription at any time?
Yes. You can cancel your subscription at any time. Just contact our team at [email protected], and we’ll process the cancellation within the day.
